School Board Policy KN Communication Protocol
Printable PDF:
Communication Protocol: Issue and Point of Contacts
School Board Policy KN can be reviewed at this webpage.
On occasion, a parent may have a concern, complaint, suggestion or request related to a school matter. Many concerns or questions are easily and completely answered by communicating directly with the professional or staff member in charge of the class or program. In order to assist you as promptly as possible our School Board recognizes the personnel best equipped to handle your question is as close to its origin as possible. Each situation should first be addressed at the level the initial action was taken with additional support provided by the protocol, pursuant to School Board Policy KN.
|
Area Of Concern |
Direct Communication |
First Level |
Second Level |
Third Level |
|
Academic Concerns/Grades |
Teacher |
Assistant Principal |
Principal |
Director, Teaching and Learning/ Executive Director Academics |
|
After School Program (ASP) |
ASP Coordinator/Assistant Principal |
Principal |
Supervisor of Student Activities & Athletics/ Director, School Support & Athletics |
Assistant Superintendent, School Leadership & Operations |
|
Athletics/Clubs/Extra-Curricular Activities |
Coach/Sponsor |
Athletic Director/Assistant Principal |
Principal |
Supervisor of Student Activities & Athletics/ Director, School Support & Athletics |
|
Athletic Facilities |
Coach |
Athletic Director |
Principal |
Director, Facility Support Services/ Executive Director, Capital Planning & Facilities |
|
Athletic Injuries |
Coach |
Athletic Trainer/Athletic Director |
Principal |
Assistant Superintendent, School Leadership & Operations |
|
Computer/Hardware Problem |
|
Assistant Principal/ Principal |
Manager, Field Services |
Executive Director, Technology Operations |
|
Curriculum; Instruction; Instructional Materials |
Teacher |
Assistant Principal/ Principal |
Director of Teaching and Learning |
Executive Director, Academics |
|
Facilities |
Assistant Principal/ Principal |
Director, Facility Support Services |
Executive Director, Capital Planning & Facilities |
Chief Support Services Officer |
|
Fine Arts |
Teacher/Director |
Assistant Principal |
Principal |
Coordinator of Fine Arts, Academics & Accountability |
|
Safety |
Principal |
School Police Officer |
School Police Sergeant/ School Police Lieutenant |
School Police Captain |
|
School Counseling/Course Scheduling |
Counselor |
Assistant Principal/ Principal |
Coordinator, Student Support |
Director of School Support & Athletics |
|
School Nutrition |
Manager, School Nutrition |
Assistant Principal/ Principal |
Coordinator, School Nutrition |
Director, School Nutrition |
|
Special Education/ |
Teacher/Case Manager/504 Case Manager |
Special Education Facilitator/504 Coordinator |
Assistant Principal/Principal |
District 504 Coordinator/Director of Special Education Executive Director Special Education |
|
Staff Concerns |
Employee |
Assistant Principal/ Principal; Supervisor |
Executive Director(s), |
Chief Human |
|
Student Behavior/Attendance |
Teacher |
Assistant Principal/ Principal |
Director, School Leadership & Operations |
Assistant Superintendent, School Leadership & Operations |
|
Student Health Concerns |
Teacher |
School Nurse |
Assistant Principal/ Principal |
Lead Nurse/Director, School Leadership & Operations |
|
Student Wellness Concerns |
Teacher/Counselor |
Assistant Principal |
Assistant Principal/ Principal |
Lead Nurse/Director, School Leadership & Operations |
|
Transportation Schedule, Routes, Staff Concerns, App |
Transportation Specialist |
Coordinator, Transportation (North/South); Routing Operations |
Executive Director, Transportation/ Routing Operations |
Chief Support Services Officer |
|
Transportation Student Needs, Behaviors |
Assistant Principal |
Principal |
Director, School Leadership & Operations |
Assistant Superintendent, School Leadership & Operations |
*This communication protocol does not limit or restrict any rights provided by federal or state law, including rights under the Individuals with Disabilities Education Act (IDEA), Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA), applicable grievance procedures, complaint processes, or procedural safeguards.
REPORT TIPS ABOUT SCHOOL SAFETY
The Cherokee County School District offers the Vector Alert (formerly SafeSchools Alert) system for reporting safety concerns. The Vector Alert system allows students, parents, school staff and everyone in the community to anonymously report safety concerns by text, email, online message or phone call.
Through Vector Alert, you can submit safety concerns to CCSD five different ways:
1. By Phone:470.315.9171
2. By Text: 470.315.9171
3. By Email: 1695@alert1.us
4. By Online message: https://cherokee-ga.safeschoolsalert.com/
5. By Mobile App – Download the Vector Alert app for free from the iPhone App Store and Google Play for Android phones. The app icon is a red and white checkmark/V on a blue background. The first time you open the app after downloading, you’ll need to enter 1695 for the ID and confirm your District is the Cherokee County School District.
If you are experiencing an emergency, please call 911. You can use Vector Alert to report information about threats to school safety, bullying, harassment, drugs, vandalism or any other safety issue.
CCSD School Police and School Operations administrators are notified of every tip, so they can investigate and take appropriate action. This system is closely monitored, making it much more effective than sending a message to CCSD social media accounts or a CCSD email address.